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Privacy and Cookie Policy

Effective Date: 23 May 2018

Who are we?

B&V Media B.V. is responsible within the meaning of the Personal Data Protection Act (PDPA). B & V Media BV, located at Keizersgracht 391 A, 1016 EJ Amsterdam, acting under the name ("", "we") respects the privacy of visitors and users of its website (" Website ") and its editors like the photo books (" Editor (s) ") as well as the privacy of its customers who place an order through these channels. This policy explains what information we collect as a customer as part of the use of our Website and Editor (s), and how we further use and protect this information.


This privacy statement is regularly updated to clarify our practices and reflect new or different privacy practices, such as when we add new services, functionality or features to the site. If we make significant changes we will notify you of this either by e-mail (sent to the e-mail address specified in your account) or by a notification on the site or by using other methods. You can determine when this version of the privacy statement has been adopted by referring to the "Effective Date" above.

You understand that your continued use of the site after we have sent a notice about our changes to the privacy statement means that the collection, verification, processing and use of your personal information is subject to the updated privacy statement. If you object to certain changes, you can change your account settings or close your account as described below.

1. Applicability

This Privacy and Cookie Policy applies to any web visit, transaction, and agreement agreed upon through a Website or Editor. All information, including your personal information, collected during your visit and / or use of our Website or Editor (s) will be treated in accordance with this policy and the purposes described herein. This Privacy and Cookie Policy does not apply to websites of other companies that contain a link to our website or which links to our website.

2. Data we collect enables you to make online personalized photo products such as a photo book, mobile phone case or wallet, and deliver your order at an address of your choice. As part of our services, we can collect your data in two ways:

Data provided by you collects data provided by you, such as your email address and password when you register as a new customer and create an account. In addition, we collect your order details such as your name, (delivery and invoice) address, phone number and payment details when you place an order with us (and if the order is sent to someone else, the name and address of the recipient for whom the order is intended) along with the files like the photo you are given & uuml; pload and / or used in or on our products. Your email address will be used to send confirmation of your order. We may also collect your contact information if you participate in our contests or when giving us your opinion, for example, by reviewing a photo gift product. In addition to creating an account, we can also collect your email address separately when you subscribe to our newsletter via the website.

We collect the following personal information when you use the site:

Data We Automatically Collect also collects data we receive based on your use of our services, such as the photo book application that enables you to design a photo book, your visit to our Website, and possibly other websites accessible from our Website. For example, we collect your IP address and type of browser you use, but also the page you visit, the date and time of your visit or use, and the extent to which you use our Website or Editor (s).

This personal information includes the following:

We collect the personal data described above at various stages of your relationship with us when you:

We also create profiles about you based on the personal information that you provide to us or that are collected from you, as described above. We do this to provide you with offers that we think you may be interested in buying. The content of the profile includes:

3. How do we use your data further?

Your data may be used for the following purposes:

Acceptance, processing and execution of your order

Your data will be used to process, run, produce, and deliver your order at your chosen address. With your information, we will also keep you informed of the progress of your order. We provide your information to other companies that perform certain services on behalf of us. Examples of this are: a photo-sponsored company or third party that will enable us to produce your order; a carrier such as DHL or PostNL to be able to ship and deliver your order; Online payment service providers such as Multisafepay, IDEAL or PayPal to process your (credit card) payment; service providers to send our emails or other forms of customer communication; marketing analysis companies to analyze our data or remove duplicate data from our database; and providing our Customer Service.

Managing your account

You can create your own account on our Website or through our Editor (s). In this account, we save your name, (delivery and invoice) address, phone number and your email address. We also collect information about your previous orders you've placed so you can find and view your products faster, view, share or resell.

Direct marketing, co-branded offers, and sending newsletters

We can use your data for direct marketing purposes to send you email, direct mail, phone (including SMS and push notifications) or other media, commercial & information or an offer about our products and services. This information or offers may also be "co-branded & acute; Ways are compiled in partnership with a partner or affiliate, and will then contain products or services of this third party. You can sign up for our newsletter sent by email or direct mail. This will keep you informed of special offers and our new or additional products and services. If you no longer appreciate our commercial information like our newsletter, you can always let us know by contacting our Customer Service. In the case of our commercial e-mails, click on the unsubscribe link you can find at the bottom of the email.

Reviews and comments

We would like to hear about your experiences with our Website, Editor (s) and of course our products. If you give us a review, for example via Social Media or our Customer Service, we may use such review (or part thereof) for each purpose, provided we will not use your review in conjunction with your name or other personal information. . Only with your prior and explicit consent will we further use your review (or part thereof) together with your name (or other personal information) you provided us.

Promotional actions and contests

If you participate in a promotional action or contest, we will ask you for your name, address, phone number or email address and you may share other material as your photos. With this information we can perform the promotional action or contest, inform the prize winner (s) that they have won and announce the names of the prize winner (s) via our Website, Newsletter and / or Social Media after obtaining permission. .

Maintenance, statistical analysis and improvement of our services

We constantly strive to improve our services. We use third party analytical software, that is Google Analytics. With this analytical software, we put cookies to track general visitor information and we receive reports on how our services are used. In this context, we register data through the Website and the Editor (s) such as your computer's IP address, date and time of your visit or use, your browser, what products are viewed and designed by you and what features The Editor has applied you. In addition, we may use your information to ask you if you want to participate in a free customer or market research. Sometimes other companies commission this research to us. We will give such companies your e-mail address or phone number, which, of course, also has to comply with this Privacy and Cookie Policy!


We use our customer data to investigate, prevent and counter fraud. If we are requested to access our customer data on the basis of a legal obligation to do so, for example in the context of criminal investigations, we will comply with this and pass the requested information to the relevant authority or investigative body.

Improving our Customer Service

In order to assist you promptly, our Customer Service uses your information such as your name and your order number. Our Customer Service can make notes during the conversation with you, to determine why you contacted us and what solution we have given you. Such information regarding our Customer Service will also be retained by us. This is useful if you contact us another time. If you contact our Customer Service via phone, email or live chat, we may capture and store the conversation for quality monitoring and training purposes. In this way, you will help us analyze and improve our Customer Service.

Storage period

B & V Media B.V. will not be keep your data longer than necessary and / or legally required to achieve the objectives stated in this privacy statement. We keep data as long as you are subscribed to the newsletter. When you send us an e-mail or ask a question via a contact form, we will retain your data for 3 months after we have responded to this, in order to answer any subsequent questions.

4. Transmission to third parties

We make your information available to third parties only as explained above. This is for purposes only as described in this Policy or are compatible with it. Our employees and third party third parties are required to comply with the confidentiality of your data and the content of this Policy. will provide your personal information to third parties only if we have obtained your prior consent, are legally required or in the event of a merger, takeover, reorganization or similar event.

For example, we use a third party for:

5. Security of your data deals with your data, which may include personal data. We have taken various technical and organizational measures to protect your personal data against loss or unlawful use. Any photo book or other photo product and any images, photos, or other content stored therein are protected by your unique email address and password. Other users can not view the products you make and content contained therein without having to have both of these data. Therefore, we recommend that you choose your password carefully and not share it with others! We have, among other things, taken the following measures:

6. Cookies

Cookies are small files sent to your website or online editor (s) via your browser, and are stored on your computer, tablet, phone, or other device. In the case of the downloadable editor (s), the cookie file is part of the software you download and install on your computer. We use cookies to optimize your experience while visiting or using our services through the Website or Editor (s). The cookies make sure that our Website recognizes your browser, preferences and history on your next visit. Additionally, we may use cookies to show you relevant information, report on how visitors or users use our services through the Website and Editor (s) and enable integration with Social Media networks.

Photo Gifts uses the following types of cookies:

Functional cookies: These cookies are required to visit our websites and to use our services. These cookies are intended to facilitate the use of our Website or Editor (s) and therefore store your personal settings, which items are added to your shopping cart and whether a particular message has already been shown to you in order to prevent it from being see you once.

Analytical Cookies: These cookies keep track of the use of our Website or Editor (s) through Google Analytics. These statistics, for example, give us insight into how often our Website is visited, which parts of our websites are most interesting to visitors, what products are viewed and designed by you, and what features of the Editor you have applied. This data is used for statistical analysis of the visit, use and click behavior. We do this to continually improve our Website and Editor (s) and make it as user-friendly as possible.

Tracking cookies: These cookies are used to track which websites and pages you visit next to our Website to collect data about your browsing history. With this information, we can show you ads that are more relevant to you and better match your interests. For example, they are used to limit the number of times you see an ad and to measure the effectiveness of our digital advertising campaigns. They are placed on behalf of and with permission from by external ad networks.

Social Media cookies and other third party cookies: If you visit our Website, content may also be offered by companies other than These companies can also put cookies on your computer. If you share certain Photo Sharing content via Social Media networks like Facebook or Twitter, these third parties can also put cookies on your computer. It is important to know that we do not have access to, or control over, cookies chosen by third parties. We encourage you to consult the websites of these third parties for more information about their cookies and how to manage them.

The above-mentioned cookies will only be used by us, and the data collected will not be shared with third parties unless this is necessary for purposes as set out above and in accordance with this Privacy and Cookie Policy. The cookies placed on your computer via your browser can be deleted if you want. Most browsers automatically accept cookies, but you can change your browser settings if you no longer want to allow. More information can be found under " Help " in your browser. If you do not accept the cookies, you may still visit our Website, but some services and parts of the site may not work properly.

This website uses Google Analytics, a web analysis service offered by Google Inc. (" Google "). Google Analytics uses cookies that allow an analysis of the use of the website by you. The information collected by the cookie about your use of this website is usually sent to a Google server in the USA and stored there. If the IP anonymization is activated on this website, your IP address will be sent by Google within Member States of the European Union or in the other Member States that are part of the European Economic Area in advance to a Google server in the USA and there shortened. For the benefit of the website owner, Google will process this information to keep track of how you use the website, to compile reports on the website activities for the website holders and to offer other services with regard to website and internet use. The IP address sent by your browser within the framework of Google Analytics will not be linked to other data from Google. You can prevent cookies from being stored by selecting the appropriate setting in your browser. We would like to point out that in that case you may not be able to fully utilize all functions of this website. In addition, you can prevent the data collected by the cookie and related to your use of the website (including your IP address) from being sent to Google, and that this data will be processed by Google by downloading the browser plugin available under the following link. and install:

Learn how Google uses your personal information at Googles Privacy & Terms website.

7. Your rights (inspection, correction and resignation)

Based on the Personal Data Protection Act, you may request us to access your personal information. In addition to viewing, you may also request us to improve or supplement your data if you have noticed any errors or if you wish to do so for any other reason. The same applies to a request to remove or shield your personal information if it is incorrect, incomplete or irrelevant, or otherwise processed in violation of any legal requirement. Such requests for inspection, correction or resignation may be directed to our Customer Service.

8. Applicable law and disputes

This Privacy and Cookie Policy and your use of our Website and Editor (s) is governed and explained in accordance with Dutch law. Any dispute that may arise regarding this Privacy and Cookie Policy and our services will only be submitted to the competent court of the Amsterdam District Court.

9. Changes and questions

Our Privacy and Cookie Policy may be amended from time to time. We will put any updated version on this page so that you are always aware of the data we collect, the way in which this information is used and protected by us and the circumstances under which we provide and / or disclose your information to third parties. . If you have questions about your data, our Privacy and Cookie Policy or its applicability, you can always contact our Customer Service . This can be done by e-mail, by phone or by letter.